Project Showcase

Turning data into real-world impact

A collection of case studies across marketing, operations, healthcare, and e-commerce, each covering the business challenge, analytical approach, and practical outcomes.

Work Projects

Real-world data & AI projects driving business impact

Designed and delivered data-driven solutions and AI applications across e-commerce and product engineering, turning complex data into actionable insights and better decisions.

Agentic AI for Product Issue Detection & Diagnosis

Skills: Databricks Apps, Genie, LangGraph, MLflow

Developed and deployed a multi-agent AI system integrating structured telemetry and domain knowledge to automate product issue investigation and deliver evidence-backed insights to engineering teams.

3PL Delivery Allocation & Cost Optimization

Skills: Presto SQL, Python, Linear Programming

Consolidated millions of logistics and order records into a unified dataset and built optimization models to allocate volume across 10+ delivery partners, ensuring SLA compliance and cost efficiency.

Shopee VIP Program Launch & Growth Model

Skills: Budget Optimization, Cohort Analysis, Python

Created spend-allocation strategies for acquisition and retention, using cohort CLV and purchase behavior insights to drive the annual VIP roadmap.

Seller Package Adoption & Monetization Analytics

Skills: EDA, K-Means, ROAS & CLV Forecasting

Segmented high-potential sellers, evaluated post-adoption sales through ROAS and CLV models, and proposed monetization strategies to optimize spend versus performance.

Academic & Personal Projects

Intensive learning sprints that sharpen my technical and interpersonal skills

Explorations from the MITB program and self-initiated projects, where I experiment with new tech stacks and document outcomes in slides and repos for accountability.

Citi Bike Rebalancing Optimization: From Demand Forecasting to Route Planning

Skills: Python, Time-Series Demand Forecasting, Inventory Management, Transportation Optimization, Vehicle Routing

Built a data-driven bike rebalancing system combining demand forecasting, peak-aware inventory planning, transportation optimization, and vehicle routing to improve station availability and reduce operational inefficiency.

Machine Learning-Driven Warehouse Capacity Optimization

Skills: Python, Machine Learning, Time-Series Demand Forecasting, Scenario Analysis

Developed a machine learning–driven inventory planning framework that combines demand forecasting and SKU prioritization to reduce warehouse capacity while minimizing potential revenue loss.

End-to-End MLOps Pipeline for E-commerce Delivery Delay Prediction

Skills: Python, Machine Learning, MLOps, Airflow, MLflow, Docker

Developed an end-to-end machine learning pipeline to predict late e-commerce deliveries, with automated data processing, batch inference, model monitoring, and an operational dashboard for proactive logistics intervention.

Loan Default Prediction with an End-to-End MLOps Pipeline

Skills: Python, Machine Learning, MLOps, Data Engineering, Feature Engineering, Airflow, MLflow

Built an end-to-end MLOps pipeline to predict loan default risk, covering data transformation, time-based model validation, model training and selection, batch inference, performance monitoring, and governance.

Virtual Historian: RAG-Based Singapore History Chatbot

Skills: Python, NLP, Retrieval-Augmented Generation (RAG), Information Retrieval, LLM Evaluation

Developed a RAG-based chatbot for Singapore history using hybrid retrieval, cross-encoder reranking, NLI consistency filtering, and refusal handling to deliver reliable, source-grounded answers.

Customer Insights Analysis Using Descriptive & Inferential Statistics

Skills: Python, Statistical Analysis, Hypothesis Testing

Applied descriptive and inferential statistics to FairFood’s customer purchase data to uncover key drivers of purchases and provide actionable insights for marketing strategy.